Reference

How mini 1221 Protects Your Account and Payment Information

When you open an account with us, we collect only what we need to verify your identity, process your deposits via DANA, OVO, GoPay and QRIS, and deliver…

Account verification and KYC compliancePayment processing and transaction logsWithdrawal requests and anti-fraud checks
Explore the Lobby Read FAQ
mini 1221 How mini 1221 Protects Your Account and Payment Information
REACH US ANYTIME

Contact Us About Your Privacy

Live Chat Open your account settings and tap Support. Our team responds to privacy questions within two hours, Monday to Sunday, 10am to 10pm Jakarta time.
Email Send a data access or deletion request to [email protected]. We confirm receipt within 24 hours and deliver your full data export within seven business days.
Account Page Log in, go to Settings > Privacy, and download your account data instantly. You can also view your deposit and withdrawal history tied to each DANA, OVO, GoPay or QRIS transaction.
SECURITY AND CONTROL

How We Keep Your Data Safe and Give You Control

Encryption

All account pages use HTTPS encryption. Your DANA, OVO, GoPay and QRIS payment details are tokenized and never stored on our servers; the payment provider handles them directly.

Account Access

Two-factor authentication is available in your Settings. Enable it via SMS to your registered phone number so only you can log in, even if someone learns your password.

Withdrawal Verification

Every withdrawal request is manually reviewed by our compliance team to prevent fraud. We confirm the linked DANA, OVO, GoPay or QRIS account matches your registration.

Data Deletion

You can request account closure and permanent deletion of your personal data at any time. We remove your name, ID and payment details within 14 days; game history remains anonymized.

Cookies and Tracking

We use session cookies to keep you logged in and functional cookies to show your game history. Consent can be withdrawn in your browser settings; you'll see a cookie notice on every visit.

Third-Party Integrations

We share anonymized gameplay data with our game studios (Evolution, Pragmatic Play, others) only to improve game performance. No personal data goes to them; no cross-site tracking.

Privacy Policy Questions and Answers

When you request account closure, we retain your name, ID and transaction history for seven years to comply with Indonesian financial law where local law permits. Your personal contact details are deleted within 14 days. Your game activity is anonymized after 90 days so we can no longer link it to you.

Yes. Log into your account, go to Settings > Privacy and select Download My Data. You'll receive a complete list of your name, contact info, payment methods, login history, deposits, withdrawals and all game activity linked to your account within 48 hours.

Cookies keep you logged in and remember your preferred game rooms. We also use them to measure how often the live tables are accessed from Bandung, Medan and other regions so we can optimize streams. You can disable cookies in your browser, but you'll need to log in again each visit.

No. Payment details are never stored on our servers. When you deposit, DANA, OVO, GoPay or QRIS processes the payment directly. We only store a token so we know which account received the funds. Your actual card or bank details remain with the payment provider.

Only our compliance team sees your full data when they verify withdrawals. Our engineering team accesses anonymized data to fix bugs and improve performance. Game studios receive only your gameplay, not your name or payment info. No external company buys or rents your data.

Contact our support team immediately via live chat or email at [email protected]. We will freeze your account within 30 minutes, review all deposits and withdrawals, and help you secure it. Enable two-factor authentication right away so only you can log in.

We retain all transaction records for seven years to meet Indonesian regulatory requirements where local law permits. You can download your full transaction history from your account page at any time. After seven years, records are anonymized and deleted.

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